BACK OFFICE
Patient Statement Services
Timely statements, regular follow-up, and improved collections — delivered through a patient-friendly billing experience.
Faster
Statement turnaround
Improved
Patient collections
Friendly
Billing experience
Patient Statement Services
We provide comprehensive patient statement services, generating patient statements every 15 days to ensure quicker payments. We also address any queries a patient may have through a dedicated customer service number.
Generation and Support
Our global delivery model helps our customers reduce costs and save time by billing patients quickly and efficiently — including print and mail services, statement generation, and patient portal support.
A Patient-Friendly Approach
We work with you to create patient-friendly statements that are easy to read and understand, and we enable patients to pay via credit card through the patient portal.
✓
Statement Generation & Printing: Print and mail services with statements generated every 15 days for quicker payments.
✓
Patient-Friendly Billing: Statements designed to be easy to read and understand.
✓
Patient Portal Payments: Credit card payment support through an integrated patient portal.
✓
Patient Query Support: Dedicated customer service handling calls about patient bills.
✓
Global Delivery Efficiency: Cost-effective, fast turnaround through our global delivery model.
Benefits of Our Patient Statement Services
On-Time Delivery: Statements generated on a reliable 15-day cycle.
Improved Patient Collections: Timely billing drives timely payment.
High-Quality Statements: Clear, patient-friendly formatting reduces confusion and calls.
Quick Turnaround: Efficient generation and mailing keep the cycle moving.
Better Patient Satisfaction: Easy-to-understand billing improves the patient experience.
Reduced Cost to Collect: Global delivery model lowers the cost of patient billing operations.
PROVEN PATIENT STATEMENT OUTCOMES
Real Results From Back Office Clients
Get Our Latest Thinking
FREE PATIENT BALANCE REVIEW
See why patient balances go unpaid
We look at your denials, A/R and collections, including statement clarity, timing and follow-up, then show you what is achievable, with no obligation to switch.
What you’ll get
✓
A review of patient balance trends and collection rates
✓
A look at statement timing and the questions patients raise most
✓
An estimate of revenue leaking from your current process
✓
A written improvement plan you keep, whether or not you work with us
SOC 2 Type II · HIPAA compliant · ISO 27001 certified
Get a Custom Quote
Share a few details about your needs and we will send a custom quote based on your claim volume, payer mix and the services you need.
No-obligation consultation
✓
Reply from an RCM specialist
✓
Your details stay confidential
To learn more, visit our Privacy Policy.