PATIENT ACCESS
Patient Registration Services
Improve first-pass resolution and get paid faster with error-free patient registration that reduces claim denials and speeds up access to care.
7%
Revenue lost to demographic errors
40%
Lower operational cost
24-48hr
Turnaround time
Patient Registration Services
Accurate capture of patient details is one of the most under-rated processes in the revenue cycle. It forms the base for the medical record and directly affects insurance claims payment — practices bleed as much as 7% of annual revenue due to errors in patient demographics capture.
Impact of Inaccurate Patient Information
Inaccurate capture of patient information results in increased claim denials, delayed payments, and rework as clearinghouse and payer systems reject claims — it also undermines population health analytics, which depends on accurate demographic data.
What We Capture and Validate
Our team of revenue cycle professionals validates every detail on the face-sheet and enters it into your practice management software with a high degree of accuracy, within a 24-48 hour turnaround.
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Demographics Information: Patient's legal name, age, gender, address, and phone numbers.
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Healthcare Insurance Information: Primary and secondary payer details, group and policy numbers, Medicaid/Medicare information.
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Medical Information: Allergies and special requirements such as interpreter or accessibility needs.
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Payment Information: Name, address, and phone number of the person responsible for payments.
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Validation & Turnaround: Our team contacts the provider's office to resolve any incomplete or erroneous information before entry.
Why Providers Choose Our Registration Team
Outsourcing to our India-based team ensures diligent processing of every patient record, leading to over 40% operational cost reduction.
Our commitment to accuracy and swift turnaround times ensures consistently high-quality work.
We work with all major commercial and government payers — BCBS, Aetna, Humana, United Healthcare, and more — across multiple specialties and practice sizes.
Quality patient registration enhances first-pass rates, minimizes claim denials, and accelerates cash flow.
Accurate entry results in timely reimbursements and reduces days in A/R.
Our account managers collaborate closely with your front office to keep registration data clean and current.
PROVEN REGISTRATION OUTCOMES
Real Results From Patient Access Clients
Get Our Latest Thinking
FREE FRONT-END REVIEW
See how registration errors are costing you
We look at your denials, A/R and collections, including demographic and insurance capture at registration, then show you what is achievable, with no obligation to switch.
What you’ll get
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A review of registration-related denials and their root causes
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A sample check of demographic and insurance data accuracy
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An estimate of revenue leaking from your current process
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A written improvement plan you keep, whether or not you work with us
SOC 2 Type II · HIPAA compliant · ISO 27001 certified
Get a Custom Quote
Share a few details about your needs and we will send a custom quote based on your claim volume, payer mix and the services you need.
No-obligation consultation
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Reply from an RCM specialist
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Your details stay confidential
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